Delivery


Please Note: We can only deliver in our local area.


This includes the Tyne Valley (think Gateshead/West Newcastle to Hexham area) and Derwent Valley (think Rowlands Gill to Consett), covering the following postcodes areas:

NE5, NE11, NE15, NE16, NE17, NE21, NE39, NE40, NE41, NE42, NE43,  NE44, NE45, NE46 1, and NE46 3.

 

Orders placed before 5:00pm will be delivered within 3 working days (Mon-Fri, excluding Bank Holidays) and we will e-mail you to confirm the delivery date.

 

Delivery charges are as follows:

NE1= £20

NE2= £20

NE3= £20

NE4= £15

NE5=£15

NE6= £20

NE7= £20

NE8= £20

NE9= £25

NE10= £25

NE11=£15

NE12= £30

NE13= £30

NE14= £30

NE15=£7.50

NE16=£10

NE17=£7.50

NE18=£10

NE19= £25

NE20= £20

NE21=£10

NE39= £7.50

NE40 = £5

NE41=£5

NE42= £5

NE43=£5

NE44=£5

NE45 = £7.50

NE46 1 = £10

NE46 3 = £10

NE46 2 = £20

DH8 = £10

DH9 = £20

Click-&-Collect

We are currently offering a free click-and-collect service. Simply place your order in our webshop and select click-and-collect as your delivery option.

We will e-mail you to let you know when your order is ready to be collected, this will usually be the next day, for orders placed before 3:00pm, or within two days for orders placed at other times.

Refunds

If you find that the items you have ordered are unfit for purpose, you can return them for a refund.

Either bring your unwanted item(s) into our Mickley store with proof of purchase, or e-mail us at tynevalleygardencentre@gmail.com and we can arrange a return from there.

Please note, customers will be responsible for any charges relating to the return of goods.

Contact us!

Please complete the form below with your enquiry and we will be in touch as soon as possible.

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