Please Note: We can only deliver in our local area.
This includes the Tyne Valley (think Gateshead/West Newcastle to Hexham area) and Derwent Valley (think Rowlands Gill to Consett), covering the following postcodes areas:
NE5, NE11, NE15, NE16, NE17, NE21, NE39, NE40, NE41, NE42, NE43, NE44, NE45, NE46 1, and NE46 3.
Orders placed before 5:00pm will be delivered within 3 working days (Mon-Fri, excluding Bank Holidays) and we will e-mail you to confirm the delivery date.
Delivery charges are as follows:
NE40 = £5
NE45 = £7.50
NE46 1 = £10
NE46 3 = £10
NE46 2 = £20
DH8 = £10
DH9 = £20
We are currently offering a free click-and-collect service. Simply place your order in our webshop and select click-and-collect as your delivery option.
We will e-mail you to let you know when your order is ready to be collected, this will usually be the next day, for orders placed before 3:00pm, or within two days for orders placed at other times.
If you find that the items you have ordered are unfit for purpose, you can return them for a refund.
Either bring your unwanted item(s) into our Mickley store with proof of purchase, or e-mail us at firstname.lastname@example.org and we can arrange a return from there.
Please note, customers will be responsible for any charges relating to the return of goods.